Ice Machine Buying Guide

Looking for a reliable ice machine?

Choosing the right one can feel overwhelming, but JD Catering Equipment makes it easier with trusted brands like Foster Refrigeration, DC, Maidaid, and Polar.

Whether you need a compact unit or a high-volume producer, there’s an option for every business and budget.

FIRST THINGS TO CONSIDER?

The first thing to consider is what you need the ice for. Will it be added to pre-served drinks, available for customers to self-serve, or used for displaying food such as fish?

Take a read of our guide to the different types of ice and their uses with links to shop our products.

CUBE ICE

Cube Ice (half or full size) is a versatile option, most commonly used in beverages. Unlike flake or bullet ice, it melts more slowly, helping drinks stay colder for longer while maintaining their freshness and visual appeal. Although cube sizes can vary, it’s generally the go-to choice for serving drinks in bars, pubs, and quick-service restaurants.

✔ Slower melting rates: Drinks stay colder without diluting too quickly.
✔ Aesthetics: Looks professional.
✔ Versatile: For use for a variety of drinks
✔ Great for hospitality: Bars, pubs and fast service venues.

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FLAKED ICE

Flaked Ice is perfect for maintaining chilled food displays, particularly fresh produce like fish, as it helps prevent “freezer burn.” Its soft, mouldable texture allows it to form a cooling bed that surrounds containers and trays. Beyond displays, it’s also used in cocktail and smoothie preparation, helping reduce strain on blender blades.

✔ Food Displays: Keep items cool and visually appealing.
✔ Gentle Cooling: Prevent freezer burn on fresh food displays.
✔ Flexible Styling: Easily mold into trays, bowls and containers on displays.
✔ Great for hospitality: Useful in bars and cafes for blending cocktails and smoothies with less equipment wear.

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BULLET ICE

Bullet Ice is a popular choice for self-serve drinks and everyday use. Its rounded, hollow shape allows it to freeze quickly and dispense easily, making it highly convenient for busy environments. While it melts faster than cubed ice, it’s still effective for keeping beverages chilled and is well-suited to cafes, offices, and casual dining.

✔ Fast Production: Ideal for high-demand settings.
✔ Hollow Shape: Means drinks chill rapidly.
✔ Convenient: Great for self serve stations and vending machines.

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POSITIONING OF YOUR ICE MACHINE

Choosing the right location for your ice machine is essential. Once ice leaves its storage bin, it immediately begins to warm, so placing the machine in an accessible spot helps reduce transport time and wastage. You’ll also need to factor in access to water and electricity.

Smaller units that are manually filled are portable and great for mobile catering or events. In contrast, most commercial machines connect directly to the mains supply and drain, offering higher output but less flexibility in placement.

No matter the type—undercounter, freestanding, or countertop—it’s important to ensure installation complies with water regulations, accessibility requirements, and other relevant legislation.

AIR VS WATER COOLED ICE MACHINES

Ice machines are typically cooled in one of two ways: air or water. This refers to how the compressor regulates temperature, which is especially important in hot kitchens or spaces with limited airflow.

Air cooled machines – More economical to run but require good clearance around vents for airflow. Best for: clean, well-ventilated environments where energy efficiency is a priority.

Water cooled machines – Use a constant mains water supply to cool the condenser, allowing them to perform well in hot or poorly ventilated areas. Best for: busy kitchens or locations where air circulation is restricted, though running costs may be higher.

ADDITIONAL FACTORS TO KEEP IN MIND

Cleaning & Maintenance
In busy kitchens, cleaning is as important as food prep. Ice is classed as food, so poor hygiene can affect both quality and machine lifespan. Check how easy the machine is to clean—some offer self-cleaning cycles or antimicrobial coatings, while others require more manual upkeep. Don’t forget to assess exterior surfaces and removable parts for end-of-service cleaning time.

Water Quality
For mains-fed machines, consider local water quality. A filter may be needed in hard-water areas to reduce limescale and protect performance.

Efficiency & Running Costs
With rising energy and water costs, efficient machines can make a big difference. Premium models often feature better insulation and smart programming, producing ice only when needed. Over time, these savings can offset the higher upfront cost.

Flexibility
Most ice makers produce just one ice type. Pairing with a commercial ice crusher adds versatility, allowing you to serve cocktails and other drinks with the perfect ice consistency.

Explore our full range of commercial ice machines and accessories today at JD Catering Equipment and find the perfect solution for your kitchen.

Ice Machine Buying Guide